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Customer Alerts

River City Bank is aware of a social engineering campaign that is targeting our clients via text messages. The text message states that a large unauthorized debit is coming out of your account and requests that you click a link that is disguised as a phone number.

Should you have any questions or concerns, our Customer Service Representatives can be reached at (916) 567-2899 or (800) 564-7144.

Customer Service

Contact one of our Customer Service Representatives in Sacramento at (916) 567-2899, or elsewhere in California at (800) 564-7144. Our representatives are available Monday through Friday from 8:00 a.m. to 6:00 p.m. and Saturday from 9:00 a.m. to 1:00 p.m.

Branch hours vary. Please see the individual branch hours for each location below.

Send a Secure Email

Contact customer service with an encrypted email – send a secure message.

Lost or Stolen ATM/Debit Mastercard

To report your River City Bank ATM/Debit Mastercard as lost or stolen, please call (916) 567-2899 or (800) 564-7144. This service is available 24/7.

Media Relations

For media or news inquiries, please contact our Marketing Department. To get the latest River City Bank news, visit the Insights Blog and Press Releases pages.

Corporate Locations

Corporate Headquarters – Sacramento

2480 Natomas Park Dr., Suite 150
Sacramento, CA 95833
(916) 567-2600

Get the driving directions to Corporate Headquarters.

Hours:
Monday-Friday | 8:00 a.m. – 5:00 p.m.
View our holiday hours.

Commercial Banking – San Francisco

201 Mission Street, Suite 1300
San Francisco, CA 94105
(415) 293-4200

Get the driving directions to the San Francisco location.

Hours:
By appointment only
View our holiday hours